If you’re unsure about visa applications required for visits to Indonesia,
why not consult with our team of visa specialists
- I’m not sure which visa to apply for
- I want to visit a factory in Indonesia
- I want to renew my work visa in Indonesia
- I just want to understand the visa options
Experts in the Indonesian Market
Visa Application Support Services
A Visa Is Required for Any Visit to Indonesia
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Visits for Non-Business Purposes
- Travel or visit friends ⮕ B1 Visa
- Engage in social contribution activities ⮕ C6 Visa
- Participate in cultural or artistic activities ⮕ C7/C8 Visa
- Film a movie ⮕ C14 Visa
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Visits for Business Purposes
- Attend an international trade show ⮕ C11 Visa
- Visit a factory for machinery repair or similar tasks ⮕ C20 Visa
- Join an internship program ⮕ C21 Visa
- Work as a specialist ⮕ E23 Visa
As of April 2025, entering Indonesia—whether for tourism or business—requires a visa that matches the specific purpose of your visit.
Some consider applying for a tourist visa and quietly carrying out activities like factory maintenance, thinking the visa process is too complex.
However, we’ve seen many cases where people got into trouble for not having the proper visa, so we strongly recommend applying for the correct one.
You may wonder, “How would they even know?” One major reason is the coordination between hotels and immigration authorities.
In Indonesia, accommodations are required to report the presence of foreign guests to immigration.
This system often leads to the discovery of unauthorized activities that don’t match the declared purpose of your visit.
Highlights of Our Visa Application Agency Service
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You can delegate the entire process to us.
After you submit the required documents, our team will handle all communication with the Indonesian authorities.
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Our staff are fluent in English.
All of our staff are fluent in English, so all communication can be conducted entirely in English.
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Our pricing plans are transparent.
All visa application fees are transparently listed on our corporate website, and we conduct business fairly with every client.
Types of Visas in Indonesia
In addition to the visa types mentioned above, as you can see in the table below, there are many other categories. Since January 9, 2024, under Regulation No. 22 of 2023 by the Minister of Law and Human Rights, a new visa system has been in effect, classifying visa types more specifically by purpose. For those unfamiliar with visiting Indonesia, it may now be more confusing to determine which visa to apply for.
| Before Change | After Change | ||||
|---|---|---|---|---|---|
| Index | Common Name | Purpose | Index | Common Name | Type / Purpose |
| VOA | VOA (Visa on Arrival) | Tourism | B1 | E-VOA | Tourism, visiting family/friends, transit |
| B2 | Business meetings, conferences, purchasing goods | ||||
| B3 | Medical treatment | ||||
| B4 | Government duties | ||||
| Before Change | After Change | ||||
| Index | Common Name | Purpose | Index | Common Name | Type / Purpose |
| B211 Single | Factory visits, short-term training, business meetings, purchasing goods, attending lectures/seminars, joining international exhibitions, internal meetings, etc. | C2 | Business Single | Business meetings, conferences, purchasing goods | |
| C4 | Government duties | ||||
| C10 | Attending lectures or seminars | ||||
| C11 | Participating in international exhibitions | ||||
| C12 | Research for investment purposes | ||||
| C13 | Participation in transport operations (maritime) | ||||
| C15 | Emergency operations | ||||
| C16 | Training and guidance for product quality and international marketing | ||||
| C17 | Audits and inspections at company branches | ||||
| C18 | Work trials and capability assessments for foreign workers | ||||
| C19 | After-sales service | ||||
| C20 | Machine installation and repair | ||||
| C22 | Internship | ||||
| C1 | Non-Business Single | Tourism, family visit, transit | |||
| C3 | Medical treatment | ||||
| C5 | Journalistic activities | ||||
| C6 | Social contribution activities | ||||
| C7/C8 | Arts, cultural or sports activities | ||||
| C9 | Training, internships, observation | ||||
| C14 | Film production | ||||
| C21 | Legal summons | ||||
| Before Change | After Change | ||||
| Index | Common Name | Purpose | Index | Common Name | Type / Purpose |
| D212 | D212 Multiple | Multiple visits to Indonesia per year for business, investment, etc. | D2 | Business Multiple | Business meetings, conferences, purchasing goods |
| D4 | Government duties | ||||
| D12 | Research for business investment | ||||
| D17 | Audits, quality control, inspections at Indonesian branches | ||||
| Multiple visits to Indonesia per year for non-business purposes | D1 | Non-Business Multiple | Tourism, visiting family/friends, transit | ||
| D13 | Medical treatment | ||||
| D14 | Film production | ||||
| Before Change | After Change | ||||
| Index | Common Name | Purpose | Index | Common Name | Type / Purpose |
| C312 | Temporary Stay Visa (Work / Study / Family) | For the purpose of working, studying, or living in Indonesia for an extended period | E23 | ITAS | Employment as a specialist or worker |
| C313/314 | E28 | Investment activities | |||
| C315 | E29 | Scientific research | |||
| C316 | E30 | Studying at an Indonesian educational institution | |||
| C317 | E31A | Joining family (spouse, children, parents) in Indonesia | |||
| E31B | Spouse of a foreign worker | ||||
| C319 | E33 | Long stay (second home/retirement/golden visa) | |||
| – | E33G | Remote work for a company not based in Indonesia | |||
Reference: Directorate General of Immigration – Visa Republik Indonesia
Frequently Asked Questions
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Can you handle visa applications for multiple people?
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Yes, absolutely. We can support cases where all applicants are applying for the same type of visa, as well as cases where each person needs a different visa.
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How long does it typically take to complete a visa application?
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The timeline varies depending on the type of visa. Some can be processed quickly, while others, such as work visas, may take several months. Please contact us for more details.
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I’d like to know the cost of the visa application.
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As with the schedule, the cost depends on the type of visa being applied for. We’ll also explain the application process in detail, so please feel free to reach out to us.
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When is payment required?
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All service fees related to the visa application must be paid in full before the application process begins. If full prepayment is difficult, we are happy to discuss alternative arrangements—please contact us.
We are experts for Entering the Indonesian Market
-
Research
EOR / VISA
Formation
Supporting foreign companies in expanding to Indonesia.
The Most Frequently Inquired Visa
Visa on Arrival (VOA / e-VOA)
| Before Change | After Change | ||||
|---|---|---|---|---|---|
| Index | Common Name | Purpose | Index | Common Name | Type / Purpose |
| VOA | VOA (Visa on Arrival) | Tourism | B1 | E-VOA | Tourism, visiting family or friends, transit |
| B2 | Business meetings, attending conferences, purchasing goods | ||||
| B3 | Medical treatment | ||||
| B4 | Government duties | ||||
This visa is for tourism and business meetings. It is arguably the most commonly used visa type.
For stays of up to 30 days for purposes such as tourism, business meetings, purchasing goods, or transit,
entry into Indonesia is possible by obtaining a Visa on Arrival (VOA) at major airports or seaports upon arrival.
As of January 9, 2024, with the launch of a new system, the Indonesian government has mandated that all visa applications be submitted online,
and eVISAs (electronic visas) are now issued. However,
VOAs can still currently be purchased in cash at airports such as Soekarno-Hatta.
Frequently Asked Questions
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Can I visit a factory with a Visa on Arrival (VOA)?
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Under the revised regulations in 2024, factory visits are said to be allowed with a VOA or B2 visa. However, in practice, immigration authorities may require a C2 or D2 visa depending on their discretion.
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How can I purchase a VOA online in advance?
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Please visit the official visa application website for Indonesia: The Official e-Visa Website for Indonesia. Note that entry with an e-VOA is currently limited to Soekarno-Hatta International Airport (CGK) in Jakarta and Ngurah Rai International Airport (DPS) in Bali.
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How much does it cost to purchase a VOA at the airport?
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The fee is IDR 500,000 (approximately JPY 4,660). Payment can also be made in equivalent amounts of USD or JPY. After payment, you will receive a receipt and proceed to the immigration queue.
For purposes such as machine installation and repair
Factory Visit Visa
Using a Visa on Arrival (VOA) to install, repair, or maintain machinery at factories in Indonesia is not appropriate.
While technically allowed under the 2024 regulation changes—permitting factory visits under VOA or B2 visas—
in practice, immigration authorities may still require a C2 or D2 visa.
Therefore, if you plan to visit a local factory in Indonesia to conduct any kind of activity,
as of 2025, it is safer to do so with a C2 or D2 visa.
If you’re applying for a B2 visa, the process can be completed with just a few documents such as a passport and flight ticket. However, the other two visa types require additional conditions at the time of application. For example, the required documents for C2 and D2 visas include an “invitation letter from a government or private institution explaining the relationship with the applicant.” In other words, to obtain a C2 or D2 visa, you will need a local sponsor company in Indonesia that can vouch for you.
Frequently Asked Questions
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What is the difference between a C2 visa and a D2 visa?
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The C2 visa is a single-entry visa that allows a stay of up to 60 days. The D2 visa is a multiple-entry visa that also allows a stay of up to 60 days per entry, with validity options of 1 year, 2 years, or 5 years. The C2 visa can be extended, while the D2 visa cannot.
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I don’t have a local sponsor company. Can your company act as one?
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We’re sorry, but we cannot serve as a sponsor company. You will need to find a sponsor on your own. If you are visiting a factory, the company operating that factory should be able to sponsor your visa.
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How much does it cost to apply for a C2 visa through your service?
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JPY 70,000 (excluding tax)
For the Purpose of Working in Indonesia
Work Visa
Types of
Work Visas Available in Indonesia
- There are several types of visas available for those who wish to work in Indonesia. Among the four visa types listed below, the Single-Entry Visit Visas (B211A and B211B) and the Multiple-Entry Visit Visa (D212) are commonly referred to as “business visas,” and are distinct from the official Work Visa (C312).
If you enter Indonesia without a proper work visa and are deemed to be “working,” you may be subject to penalties such as fines or deportation. In general, activities that directly contribute to generating profit—such as working inside a company or factory, or providing on-site instructions—are not permitted under a business visa.
Work Visa Requirements and Required Documents
- Requirements
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- More than 5 years of work experience
- Under approximately 60 years of age
- Documents
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- Resume in English (with date and signature)
- All pages of passport (valid for at least 18 months, with 2 blank facing pages)
- ID photo (red background)
- Graduation certificate in English
- Certificates of employment covering the past 5 years
- Proof of health insurance (e.g., national, social, travel, or life insurance)
- Proof of residence in Indonesia
Key Features of Our Indonesia Visa Application Support
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Experienced Specialists
With offices in both Japan and Indonesia, we always stay up to date on the latest operational procedures. We have extensive experience in handling work visa applications, ensuring smooth communication with immigration officers.
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Leave All Paperwork to Us
We take care of collecting documents, preparing forms, and communicating with immigration authorities. All you need to do is respond to our questions and provide the necessary documents. This allows you to stay focused on your core business during the application process.
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No Need to Visit Immigration
At urban immigration offices, it’s not uncommon to face 3–4 hour wait times depending on the timing. Since we handle the visa application on your behalf, you won’t need to visit the immigration office yourself.
Case Studies of Visa Acquisition in Indonesia
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Example of Factory Visit Visa Acquisition
Company Precision Parts Manufacturer Annual Revenue Over JPY 3 billion Headquarters Hokkaido, Japan Challenge Factory Visit Visa We assisted with the visa application on behalf of the client, who wanted to visit a partner company’s factory in Indonesia as part of a potential business alliance. After multiple visits to Indonesia, the client successfully entered into a partnership with the local company.
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Example of Work Visa Acquisition
Company Food & Beverage Company Annual Revenue Over JPY 1 billion Headquarters Tokyo, Japan Challenge Work Visa We supported the renewal of work visas for two expatriate staff members of a company already operating in Indonesia. The client had previously worked with another visa agency but experienced delays and poor communication. That led them to consult us instead.
We are experts for Entering the Indonesian Market
-
Research
EOR / VISA
Formation
Supporting foreign companies in expanding to Indonesia.
