Application for Indonesia’s Business Multiple e-Visa (D2, D4, D12, D17)
- Publish
- 2025/05/11
- Update
- 2025/09/04
- You can read this article in 4minutes
Indonesia’s Multiple Entry e-Visa is an electronic visa that allows travelers to enter the country multiple times within a specified period. This visa is especially convenient for business travelers who need to make repeated short-term visits for meetings, negotiations, or discussions with clients and partners.
Please note that as of October 2023, the visa classifications have been updated, and the Business Multiple e-Visa has been reclassified from the former D212 to the new index categories listed below.
– from vehicles to drivers, all arranged for you.
● Interpreter arrangement: from USD 170/day
● Proxy obtaining appointment with local subsidiary (per company): USD 200/company
Main Features of the Business Multiple e-Visa
D2: Business Negotiations and Meetings
- Eligible Applicants: Foreign nationals engaging in activities such as business negotiations, meetings, and networking.
- Validity: 1 year
- Maximum Stay per Entry: Up to 60 days
- Note: Profit-generating activities (e.g., sales, construction, or labor) are not permitted. This visa is intended for visits focused on inspections and meetings.
D4: Business Activities with Government (e.g., Meetings with Government Officials)
- Eligible Applicants: Private companies or representatives involved in contracts or negotiations with government agencies.
- Validity: 1 year
- Maximum Stay per Entry: Up to 60 days
- Note: Mainly for consulting or discussions related to public sector projects.
D12: For Investment-Related Research
- Eligible Applicants: Company representatives or executives exploring investment opportunities in Indonesia.
- Validity: 1 year
- Maximum Stay per Entry: Up to 60 days
- Note: Focused on market research and site visits, not on actual investment execution.
D17: Auditing, Quality Control, and Internal Corporate Coordination
- Eligible Applicants: Representatives from parent companies conducting audits, quality checks, or management oversight of local subsidiaries.
- Validity: 1 year
- Maximum Stay per Entry: Up to 60 days
- Note: Intended for short-term visits focused on supervision and evaluation of local operations.
Precautions when conducting an on-site inspection in Indonesia
Some visitors consider, "My primary purpose is to conduct maintenance work at the factory, but the visa application process appears cumbersome. I will simply enter on a Visa on Arrival (VOA) and carry out the work discreetly."
However, there have been numerous cases where entering without the appropriate visa for the intended activities has resulted in significant legal and operational issues. It is therefore strongly advised to obtain the correct visa prior to travel.
Here are the types of visas and their purposes.
Cost of the Business Multiple e-Visa
| INDEX | Purpose | Duration of Stay | Estimated Processing Time | Fee |
|---|---|---|---|---|
| D2 | Participation in business meetings and purchasing goods (1-year validity) | 60 days | Approx. 14 business days | $467 |
| Participation in business meetings and purchasing goods (2-year validity) | $700 | |||
| Participation in business meetings and purchasing goods (5-year validity) | $1,167 | |||
| D4 | Government-related business (1-year validity) | $467 | ||
| Government-related business (2-year validity) | $700 | |||
| D12 | Research for business investment (1-year validity) | 180 days | $583 | |
| Research for business investment (2-year validity) | $817 | |||
| D17 | Auditing, quality control, and site inspections at Indonesian branch offices (1-year validity) | 60 days | $583 | |
| Auditing, quality control, and site inspections at Indonesian branch offices (2-year validity) | $700 |
Approx. price in USD (1 USD = 15,000 IDR)
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Taxi Troubles
IT company
We had planned to use a ride-hailing app for local transportation; however, due to the combination of the morning rush hour and heavy rain, no taxis were available even after waiting for over 30 minutes. In the end, we arranged a motorcycle taxi on short notice, but heavy traffic caused further delays. As a result, we were forced to postpone one of the two business meetings scheduled for the morning.
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Interpreter Issues
Cosmetics manufacturer
While traveling from central Jakarta to a client in the suburbs, our freelance local interpreter suddenly canceled. Since English was not widely understood in the area, we were unable to fully convey the finer nuances of our business discussions, which was highly regrettable. We came to realize that it would have been better to engage a professional interpreter through a reputable agency rather than relying on a low-cost freelancer.
Application Procedure
The process for applying and obtaining an e-Visa through our service is as follows:
- Please fill out the required information in the e-Visa Application Proxy Form and click the submit button.
- After reviewing your application, we will inform you of the required documents. Please prepare them and send them in PDF format.
- We will coordinate with the representative of the sponsor company in Indonesia and collect the necessary local documents.
- Once we have received all the required documents from both the traveler and the sponsor company, we will begin the application process. Our local office will handle all payments in Indonesian Rupiah.
- After the e-Visa is successfully issued, we will send you the visa data in PDF format.
- After your entry into Indonesia, the ITK (Stay Permit) will be delivered digitally.
We create a WhatsApp group, allowing you to contact us anytime for free if any issues arise during your business trip. Unexpected troubles can occur during on-site visits, but with our team-based support, we can resolve problems quickly and efficiently.
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●Creative agency
I traveled without arranging an interpreter, but when I faced difficulties dealing with the local police, they came to my aid.
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●Recruitment agency
When I suddenly needed a conference room, I truly appreciated that they arranged one on my behalf.
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●Cosmetics manufacturer
After finishing drinks with colleagues late at night and being unable to find a taxi, they arranged a car for us, which was a great help.
Required Documents
Documents Required from the Traveler
- Color copy of the passport identification page (must have at least 18 months of validity remaining; images taken by camera are not accepted)
- ID photo taken within the last 3 months (4×3 cm, no background color requirement, must be taken wearing a collared shirt)
- If the sponsor company is unable to provide financial documents, the traveler must submit proof of their own bank account showing a balance of at least USD 2,000 (USD 5,000 for D12 visa applicants)
Note: A passport with at least 18 months of validity is required for the e-Visa application. Additional documents may be requested by the local immigration office.
Documents Required from the Sponsor Company
- Copy of the Articles of Association and Business Registration Certificate (AKTA & SK KEHAKIMAN)
- Copy of the company’s Tax Identification Number (NPWP)
- Color copy of the OSS Business License (IZIN USAHA OSS)
- Copy of Certificate of Domicile (DOMISILI)
- Color copy of the Business Identification Number (NIB)
- Copy of the representative’s ID card (KTP) or KITAS for foreign executives
- Latest bank statement
- Sponsorship letter (signed by the representative and stamped with the company seal)
- User ID and password issued by the immigration office
Our local staff will assist in collecting the required documents from the sponsor company.
C2 (Participation in business meetings and purchasing goods): $230
C19 (After-sales service) / C20(Installation and repair of machinery): $300
D2 (Participation in business meetings and purchasing goods (1-year validity)): $380
E23/E24/E25 (Work VISA): $1,500
Important Notes
- There is no restriction on the entry deadline; the visa is valid for 12 months from the date of issue.
- Multiple entries are allowed during the validity period.
- The maximum length of stay per entry is counted from the date of arrival.
- The ITK (Stay Permit) issued after entry should be stored as a digital file.
If you have any questions or concerns after reading this article, please ask them below.
We will respond within a couple of days.
Cases Where Problems Occurred in the Past
Visa Purpose and Actual Activity Did Not Match → Entry Denied / Forced Repatriation
Case: Entered with a D2 visa but engaged in business activities such as sales and marketing.
Result: Reported to immigration, detained at the airport, deported on the next flight, and future visa issuance was suspended.
The multiple entry e-Visa is strictly for “short-term non-profit business activities.” If your actions are deemed operational or employment-related, it may be considered illegal work.
Visa Invalidated Due to Sponsor Company Document Issues
Case: D12 visa was issued, but the sponsor (investee company) was not a legally registered entity (missing corporate registration or NPWP).
Result: Issues arose after entry; visa was revoked, and fines were imposed.
The sponsor company’s legal credibility is reviewed. Using a nominal or unverified sponsor poses significant risk.
Overstaying the Allowed Days → Fines Imposed
Case: Stayed beyond the 60-day limit on a D17 visa.
Result: Discovered during airport departure; fine of IDR 1,000,000 (approx. JPY 10,000) per day and potential blacklisting.
The multiple e-Visa strictly limits each stay to “a maximum of 60 days per entry.” Failure to extend leads to penalties.
Visa Agent Fraud
Case: Used a low-cost agent offering multiple e-Visa services, only to find the visa was fake.
Result: Denied entry at the airport, all travel and accommodation costs wasted.
Only apply through a trusted local company or consulting firm. Be especially cautious with independent agents found on social media.
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How long can I stay on a single visit with the Multiple e-Visa, even though it’s valid for one year?
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You can stay for up to 60 days per entry. If you need to stay longer, you must exit the country and re-enter. Extensions are generally not allowed.
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Can I use a Multiple e-Visa to handle practical tasks like setting up a local branch or hiring staff?
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No. The Multiple e-Visa (D2, D4, D12, D17) is strictly for short-term, non-profit business activities. Activities such as recruitment or labor-related tasks require a work visa.
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Is a sponsor required to apply?
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Yes. A local entity (Indonesian company) must act as your sponsor. The sponsor company must also be registered with the immigration office.
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Is an Invitation Letter required?
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Yes. An Invitation Letter (Surat Undangan) from the sponsor company is required when applying for a Multiple e-Visa. It must clearly state the purpose of visit, duration of stay, and relationship between the applicant and the sponsor.
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Can I change my visa if my purpose changes after arriving (e.g., from inspection to recruitment)?
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No. If you engage in activities beyond the stated purpose of your visa after entry, it may be considered illegal employment by immigration authorities. In such cases, you must leave the country and reapply for the appropriate visa.
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What kinds of questions might I be asked upon arrival with a Multiple e-Visa?
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You may be asked questions such as:
“What is the purpose of your visit?”
“Which company will you be meeting?”
“Do you have a return ticket?”
“Where will you be staying (hotel or apartment)?”
We create a WhatsApp group, allowing you to contact us anytime for free if any issues arise during your business trip. Unexpected troubles can occur during on-site visits, but with our team-based support, we can resolve problems quickly and efficiently.
