Application for Indonesia’s Business Single e-Visa (C2, C11, C17, C19, C20)

Publish
2025/05/11
Update
2025/09/04
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Indonesia’s Business Single e-Visa (C Visa) is an electronic visa (e-Visa) that allows foreign nationals to enter the country for short-term, specific business-related activities. The C Visa consists of various subcategories—such as C2, C11, C17, C18, and C20—each with its own permitted activities and conditions of stay depending on the specific visa code.

Full support for on-site inspections in Indonesia
– from vehicles to drivers, all arranged for you.
● Arrangement of vehicle and driver: from USD 130/day
● Interpreter arrangement: from USD 170/day
● Proxy obtaining appointment with local subsidiary (per company): USD 200/company

Main Features of the Business Single e-Visa

  • Sponsor Required: A sponsorship letter from a company or institution based in Indonesia is mandatory.
  • Online Application: The entire process can be completed online via the e-VISA system.
  • Length of Stay: Typically allows a single entry stay of up to 60 days, although this may vary slightly depending on the visa type.
  • No Employment Allowed: Paid employment or any form of remunerated work is strictly prohibited under these visa categories.
  • Extension Limitations: Most C Visas are either non-extendable or have strict conditions for extension, making them unsuitable for long-term stays.

Precautions when conducting an on-site inspection in Indonesia

Some visitors consider, "My primary purpose is to conduct maintenance work at the factory, but the visa application process appears cumbersome. I will simply enter on a Visa on Arrival (VOA) and carry out the work discreetly."

However, there have been numerous cases where entering without the appropriate visa for the intended activities has resulted in significant legal and operational issues. It is therefore strongly advised to obtain the correct visa prior to travel.

Here are the types of visas and their purposes.

Cost of the Business Single e-Visa

INDEX Purpose Duration of Stay Estimated Processing Time Fee (USD)
C2 Participation in business meetings and purchasing goods 60 days Approx. 14 business days $233
C4 Government-related business
C10 Participation in lectures or seminars
C11 Participation in international exhibitions
C12 Research for business investment 180 days $467
C13 Participation in local Indonesian transportation operations (ships) 60 days $233
C15 Emergency operations $350
C16 Guidance/training on product quality improvement and overseas marketing
C17 Audits and inspections at Indonesian company branches
C18 Skill testing/trial for foreign workers 90 days $467
C19 After-sales service 60 days $350
C20 Installation and repair of machinery
C22 Internship 180 days $467

Approx. price in USD (1 USD = 15,000 IDR)


Incident Report from On-Site Inspection
  • Taxi Troubles

    IT company

    We had planned to use a ride-hailing app for local transportation; however, due to the combination of the morning rush hour and heavy rain, no taxis were available even after waiting for over 30 minutes. In the end, we arranged a motorcycle taxi on short notice, but heavy traffic caused further delays. As a result, we were forced to postpone one of the two business meetings scheduled for the morning.

  • Interpreter Issues

    Cosmetics manufacturer

    While traveling from central Jakarta to a client in the suburbs, our freelance local interpreter suddenly canceled. Since English was not widely understood in the area, we were unable to fully convey the finer nuances of our business discussions, which was highly regrettable. We came to realize that it would have been better to engage a professional interpreter through a reputable agency rather than relying on a low-cost freelancer.

Contact us

Application Procedure

  1. Please fill out the required fields in the e-Visa Application Proxy Form and click the submit button.
  2. After reviewing your application, we will inform you of the necessary documents. Please prepare them and send them to us in PDF format.
  3. We will also guide the receiving company’s representative in Indonesia regarding the required local documents and collect them.
  4. Once we have received all necessary documents from both the applicant and the receiving company, we will begin the application process.

Note: Any actual payment required in local IDR currency will be handled by us.

The benefits of choosing our company for your visa application
When outsourcing a visa application to a company, the estimated cost is generally about the same everywhere. Therefore, we offer the following benefits in addition to price.

We create a WhatsApp group, allowing you to contact us anytime for free if any issues arise during your business trip. Unexpected troubles can occur during on-site visits, but with our team-based support, we can resolve problems quickly and efficiently.

Required Documents

Documents Required from the Traveler

  • Color copy of the passport’s identification page (must have at least 12 months of validity remaining; images taken by camera or smartphone are not accepted)
  • Official photo taken within the last 3 months (4×3 cm, no background color requirement, must be taken wearing a collared shirt)
  • If the receiving company is unable to provide bank account information, the traveler must submit their own bank account details with a minimum balance of USD 2,000 (or USD 5,000 for C12 visa applicants)
  • Current Residential Address and Job Title

*A minimum passport validity of 12 months is required for the e-Visa application.

*Please note that the local immigration office may request additional documents as part of the application process.

Documents Required from the Sponsor Company

  • Copy of the company’s Articles of Association and Business Registration Certificate (AKTA & SK KEHAKIMAN)
  • Copy of the company’s Tax Identification Number (NPWP)
  • Color copy of the Business License issued via OSS (IZIN USAHA OSS)
  • Copy of the Certificate of Domicile (DOMISILI)
  • Color copy of the Business Identification Number (NIB)
  • Copy of the representative’s ID (KTP)
  • Recently taken ID photo of the President Director (4×3 cm, red background)
  • Latest bank account information (Copy of one of the following under the guarantor’s name: bank statements for the past 3 months, a bankbook, or a time deposit balance certificate, with a balance of at least USD 2,000)
  • Sponsorship letter (signed by the representative and stamped with the company seal)
  • User ID and password issued by the immigration office

*Our local staff will coordinate with the sponsor company to collect the above required documents on your behalf.


C2 (Participation in business meetings and purchasing goods): $230
C19 (After-sales service) / C20(Installation and repair of machinery): $300
D2 (Participation in business meetings and purchasing goods (1-year validity)): $380
E23/E24/E25 (Work VISA): $1,500

Important Notes

  • You must enter Indonesia within 90 days from the date of visa issuance.
  • The duration of stay is calculated from the date of entry into Indonesia.
  • The visa becomes invalid once you leave Indonesia.
  • The ITK (Stay Permit) issued after entry should be stored as a digital file.

If you have any questions or concerns after reading this article, please ask them below.
We will respond within a couple of days.

Cases Where Problems Occurred in the Past

Conducting Sales Activities on a C2 Visa → Treated as Illegal Employment

  • Overview: A foreign national entered Indonesia on a C2 visa (intended for meetings and exhibitions) and accompanied a local company to introduce products and negotiate prices.
  • Issue: The Indonesian authorities determined that this was effectively a sales activity and classified it as employment.
  • Result: Visa was revoked → deportation and blacklisting (entry banned for more than 6 months).

Engineer Performing On-Site Work with a C11 Visa → Penalized for Working Without a Work Visa

  • Overview: A Japanese engineer traveled on a C11 visa to support factory setup and troubleshoot technical issues.
  • Issue: Since the work involved hands-on tasks like machinery installation and repairs, it was considered labor.
  • Result: The company was fined, and the individual was ordered to leave Indonesia.

Frequent Travel Using a C17 Visa → Entry Denied

  • Overview: A sales representative frequently traveled in and out of Indonesia using a C17 visa within a short period.
  • Issue: Immigration officials judged the activity as long-term business operations, effectively qualifying as employment.
  • Result: Visa application denied, refused entry at the airport, and immediate repatriation.

Employee Training on a C18 Visa Was Actually Supervisory Work

  • Overview: A foreign national stayed in Indonesia under the pretext of “in-house training” but regularly directed local Indonesian staff.
  • Issue: Authorities saw the individual not as a “trainee” but rather in the role of an “instructor/manager.”
  • Result: The company received a warning, which affected future visa approvals.

Frequently Asked Questions and Answers

What is the difference between a C2 visa and a C11 visa?

The C2 visa is intended for passive participation activities such as meetings, exhibitions, and seminars, while the C11 visa is suited for more hands-on technical support, including quality control, technical discussions, and factory inspections.

How long can I stay with a C visa?

Typically, a C visa allows a single entry with a stay of up to 60 days. Extensions are generally not permitted, but in some cases, they may be approved depending on the visa type or discretion of the immigration office.

Can I work and receive payment under this visa?

No, you cannot. C visas are meant for short-term stays only, and any paid activities or employment are strictly prohibited. If you will be receiving payment or engaging in ongoing business operations, a work visa is required.

Can I leave and re-enter Indonesia with the same visa?

No. C visas are single-entry, meaning the visa becomes invalid once you leave Indonesia. You will need to apply for a new visa if you wish to re-enter.

Is it allowed to give instructions to local staff?

Generally, no. Giving instructions, training, or managing local staff is likely to be regarded as employment, which requires a work visa. Attending training as a “participant” is allowed, but acting as a “trainer” carries risk and must be approached with caution.

What questions will be asked at the airport?

At the airport, you may be asked about your purpose of visit, destination, and type of work. Providing vague answers or giving responses that contradict your visa type (especially with VOA) may result in denial of entry, so it is important to align your explanation in advance with your sponsor company.

The benefits of choosing our company for your visa application
When outsourcing a visa application to a company, the estimated cost is generally about the same everywhere. Therefore, we offer the following benefits in addition to price.

We create a WhatsApp group, allowing you to contact us anytime for free if any issues arise during your business trip. Unexpected troubles can occur during on-site visits, but with our team-based support, we can resolve problems quickly and efficiently.